Terms of Service
1. Acceptance of Terms
By accessing or using the Container Tracer website ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any portion of these terms, please discontinue use of the platform.
2. Independent Service & Non-Affiliation
Container Tracer is an independent tracking and operational utility. We are not operated by, affiliated with, sponsored by, or endorsed by DP World, Dubai Trade, Dubai Customs, JAFZA, or any port or customs authority. All trademarks, service marks, and trade names referenced on this site belong to their respective owners.
3. Purpose & Data Dependency Disclaimer
The tracking data, status interpretations, terminal mappings, and storage calculations provided on this website are for operational assistance and general informational reference only. Data is retrieved from third-party port gateway endpoints and is subject to gateway latency, transmission interruptions, and upstream system modifications.
Official and legally binding customs releases, gate permissions, e-tokens, and freight delivery orders must be verified directly with the official port operator (DP World UAE Region), official Single Window (Dubai Trade), or your contracted ocean shipping carrier.
4. Acceptable Use & Rate Limiting
You agree to use the Service solely for legitimate container management and logistics operations. You agree not to:
- Use automated scripts, scrapers, or bots to flood or excessively query the system beyond reasonable operational volume.
- Attempt to circumvent rate limits, security measures, or infrastructure protections.
- Transmit malicious code, viruses, or any payload intended to compromise system integrity.
5. Limitation of Liability
To the maximum extent permitted by applicable law, Container Tracer and its operators shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, the Service—including but not limited to port storage fees, carrier demurrage charges, missed transport appointments, or commercial losses resulting from reliance on tracking data.
6. Contact & Inquiries
For inquiries regarding these Terms of Service, please contact our support team at: